FAQ

What is mink?: Looks by Lex lashes are made up of 100% natural and ethically sourced Mink hair and sterilized to ensure that it is hypo-allergenic. 100% natural Mink hair is free from any chemical processing, plastic, and dyes which allow for an extremely soft, comfortable, and natural look.

How do I know which lashes are good for me?: I always say it just depends on the kind of makeup look you're going for which is why we have such a selection with a variety of lashes. 

Can I apply mascara to my mink eyelashes?: Yes! You can. 

Can I curl my mink eyelashes?: Yes, of course! You can curl them as if they were your own. 

Can I go swimming with the mink eyelashes?: No, we do not recommend to get them wet as it will mess of the curl pattern.

Can I go to sleep with the mink eyelashes?: No, we do not recommend to sleep with them as it will mess of the curl pattern.

What is your shipping policy?: We offer FREE shipping within Canada and the U.S. on orders of $50 or more and flat rate shipping of $6.99 for international customers. Shipping times may very due to your location. 

How long do domestic orders take to receive?: 5-7 business days after receiving an email with your order being shipped. 

How long do international orders take to receive?: 7-14 business days after receiving an email with your order being shipped. 

Do you guys offer refunds?: No refunds. FINAL SALE

What form of payments do you guys take? PayPal, Visa, MasterCard, American Express, Discover. 

How do I track my order? Once your order has been processed, and ready to be shipped. You will receive a tracking number, and you can track it through USPS